Elite Havens - Concierge

Concierge

Niseko is famed as a world-class ski destination on the back of its powder snow, all-ability terrain and outstanding facilities. But few know that come summer, the Hokkaido countryside blooms into an unbelievable holiday destination with gorgeous landscapes, a relaxed atmosphere and gourmet food.

Leave your worries behind and let Elite Havens Concierge do the leg work for you. Our highly-qualified team has all the information you may need including the best bars and restaurants around the area and will be happy to make a dinner reservation for you. They can also arrange ski lift passes and rental equipment. Your first time skiing? We’ve got you covered. Ski or snow boarding lessons can be arranged in a group or with a private instructor so you can brush up your skills before you hit the slopes. Concierge services also include grocery shopping, airport transfers and free shuttle van services in winter within Hirafu village.

After a long day on the slopes, you may not want to toil in the kitchen. Enjoy in-house private dining by Niseko Gourmet and sample some of Hokkaido’s famed produce and seafood. A traditional sushi bar can be set up within the privacy of your chalet or a sukiyaki dinner cooked fresh in front of you, best enjoyed with the family gathered around, sharing tales of the day’s adventures. Gourmet food can also be delivered to the chalet for you to enjoy at your convenience. From a typical Japanese breakfast to a five-course Japanese dinner and two-course dinners for children, there is no dull meal when you dine with Niseko Gourmet.

Guest Reviews

  • We had a wonderful time in this elegant, quiet space. The Elite Havens hosts were ultra helpful in all things (ski handling, transportation, advice, etc.). Would recommend to any group skiing Niseko and the surrounding area!

    Eli G, United States

    February 23rd, 2020 - February 28th, 2020

  • What a fabulous holiday. Aoyama Lodge is superb - great space, great views and a great location to enjoy Hirafu and Annupuri. The Elite Havens staff were superb - from Theresa in reservations, to the staff driving us to and from the slopes, to the cleaning crew who swept through the house everyday. Thank you! Highlight of the week was the in-villa 7-course dining experience. Fantastic from Niseko Gourmet and Chef Tanaka San. Recommend hiring a car to get to Rusutsu - empty slopes - superb snow. Back next year!

    Sandra S, Singapore

    December 15th, 2019 - December 22nd, 2019

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